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Projects: Projects for Investigator
Reference Number	TE228
Title	Small fleet performance management tool
Status	Completed
Energy Categories	Energy Efficiency(Transport) 15%; Not Energy Related 85%;
Research Types	Applied Research and Development 100%
Science and Technology Fields	SOCIAL SCIENCES (Economics and Econometrics) 25%; SOCIAL SCIENCES (Business and Management Studies) 25%; ENGINEERING AND TECHNOLOGY (Mechanical, Aeronautical and Manufacturing Engineering) 50%;
UKERC Cross Cutting Characterisation	Not Cross-cutting 70%; Sociological economical and environmental impact of energy (Environmental dimensions) 5%; Sociological economical and environmental impact of energy (Consumer attitudes and behaviour) 5%; Sociological economical and environmental impact of energy (Technology acceptance) 10%; Other (Energy technology information dissemination) 10%;
Principal Investigator	Project Contact No email address given AEA Technology Environment
Award Type	Standard
Funding Source	DfT
Start Date	05 January 2004
End Date	31 March 2005
Duration	15 months
Total Grant Value	£50,000
Industrial Sectors	Transport
Region	South East
Programme	DfT Freight logistics
Investigators	Principal Investigator	Project Contact , AEA Technology Environment (100.000%)
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Objectives	1. To identify the operational key performance indicators to be measured by small own account and hire/reward operators. 2. To develop a range of tools (in the form of computer software spreadsheet packages) to enable smaller operators to measure these operational indicators. 3. To provide comprehensive guidance on the use of the software tools. 4. To suggest measures which could help smaller operators improve their operational efficiency.
Abstract	1. Review the variety of operational key performance indicators potentially suitable for measurement by smaller operators. 2. Identify (with justification) the most appropriate operational key performance indicators to be measured by smaller operators. These should be identified both in light of those KPIs promoted by TransportEnergy BestPractice in its previous KPI work (Vehicle Fill, Empty Running, Time Utilisation, Deviations from Schedule and Fuel Consumption) and by taking into accountspecific operational issues relevant to smaller operations. 3. Develop a range of tools (in the form of computer software spreadsheet packages) to enable smaller operators to collect their own data on the identified KPIs and thus enabling them to measure their own operational performance. 4. Develop comprehensive guidance for smaller operators on how to use the spreadsheet tools to gather data on their own operational performance. 5. Develop a draft Toolkit (in the form of a draft Good Practice Guide with accompanying software on disk) introducing the concept of performance benchmarking, explaining the key performance indicators to be measured, clarifying step-by-step how smaller operators should use the accompanying spreadsheet tools and outlining (for each of the key performance indicators to be measured) ways in which operators could potentially improve their operational efficiency. (These recommendations on measures to be implemented to improve efficiency should refer extensivelytoissues covered in existing TransportEnergy BestPractice publications). Summary of results : The KPIs included in the tool are: 1) Costs - Average cost per unit delivered (£) Average cost of delivering a specified unit (e.g. a pallet or tonne of goods). - Total whole vehicle cost (pence per mile) Total cost of your fleet per mile. Made up of running, standing and driver costs. - Average running cost (pence per mile) Average cost of running your fleet per mile. These are the costs incurred for running the vehicles (fuel, tyres and maintenance). - Average standing cost (pence per mile) Average standing cost for your fleet. Standing costs are those incurred whether or not the vehicle is running – depreciation of the vehicle, road fund licence (vehicle excise duty), operator licence fees and insurance. - Average driver cost (pence per mile) Average cost of drivers’ wages per mile. - Total maintenance cost (pence per mile) Total cost of maintaining the fleet permile. - Total maintenance cost (£’000) Total cost of maintaining the fleet. 2) Operational - Average miles per gallon Average fuel consumption rate for your fleet. - Total miles run (‘000s) Total number of miles run by your fleet. - Total empty miles run (‘000s) Total number of miles run by your fleet without a payload. - Percentage empty running total Percentage of distance run by your fleet without a payload. - Average vehicle fill This calculates the percentageof actual load carried against the potential capacity of the vehicle fleet. - Average time utilisation This calculates the percentage of time that the vehicle fleet was actually in use against the potential time available. 3) Service - Percentage of late deliveries total Percentage of late deliveries made by your fleet. - Percentage of damages total Percentage of deliveries made by your fleet where the goods were either missing or damaged. - Percentageof complaints total Percentage of deliveries made by your fleet that resulted in a complaint of any nature. 4) Compliance - Total number of overloads Total number of overloads in the fleet. - Total number of vehicle traffic infringements Total number of traffic infringements in the fleet. - Total number of drivers’ hours infringements Total number of drivers’ hours infringements in the fleet. - Total number of traffic accidents Total number of traffic accidents in thefleet. 5) Maintenance - Percentage of failed inspections total Percentage of failed or overdue safety inspections for your fleet. - Percentage of defects rectified in 24 hours total Percentage of vehicle defects reported by drivers that are rectified within 24 hours.
Publications	(none)
Final Report	(none)
Added to Database	07/02/08